Reference

What You Agree To When You Use jackpotable

These terms set out the rules for your account on jackpotable — what you can do, what we ask of you, and how we handle payments via PayPal, Venmo, and Play+.

US-eligible states onlyPayPal · Venmo · Play+Account-level enforcementSubject to state lawUpdated when policy changes
jackpotable What You Agree To When You Use jackpotable
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you believe a rule has been applied incorrectly to your account, contact us through any of the paths below. Our team can clarify policy language, walk you through a disputed transaction, or escalate account-access questions to the right department.

Team online

Live Chat

Open the chat widget from any page while logged in. A support agent can pull up your account and walk through the specific clause or transaction in question.

Email Support

Send a detailed message to our support address. Include your account ID and the section of these terms you are asking about so we can give you a precise answer.

Account Help Center

The Help Center in your account dashboard has a policy index. Search by keyword — for example, PayPal withdrawal rules — to find the relevant clause without waiting for a reply.

POLICY STANDARDS

How We Enforce and Maintain These Terms

Our terms are written to reflect how the platform actually operates — not as a legal wall, but as a clear record of what you and we have each agreed to. Here is how we handle the areas that matter most to your account.

Data Handling

Account data you submit during identity verification is stored securely and used only to process transactions and confirm eligibility. We do not sell your personal information to third parties.

Cookie and Session Policy

We use session cookies to keep you logged in across browser tabs and to maintain your Play+ or PayPal wallet state. You can manage cookie preferences from your browser settings at any time.

Account Security Rules

Under these terms, you are responsible for keeping your login credentials private. If you suspect unauthorized access, use the account-lock option in settings immediately and contact support.

Requesting Term Changes or Data Access

To request a copy of the data we hold on you, or to ask us to correct it, contact support by email with your account ID. We will respond within the timeframe required by applicable state law.

Common Questions About These Terms

These are the questions we get most often about how our terms work — covering eligibility, payment rules, account changes, and your rights under this agreement.

These terms apply to anyone who opens or uses a jackpotable account. Access is restricted to individuals located in states where online gaming is permitted under local law.

Yes. We may update these terms when regulations or our platform policies change. You will receive an email notice before material changes take effect, and continued use counts as acceptance.

PayPal and Venmo transactions are subject to those platforms' own agreements in addition to ours. If a conflict exists, their cardholder or user agreements govern the payment processing side.

Under these terms, providing false identity information is a breach. We may suspend your account and withhold pending transactions until verification is completed accurately.

Contact support by live chat or email first. If your concern is not resolved at that level, these terms outline an escalation path that may include binding arbitration under applicable state law.

Yes. Email support with your account ID and a clear data-access request. We will respond within the timeframe your state's applicable privacy law requires.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.